MobiArve terms of use
These terms apply to the MobiArve app (iPhone and Android), the web app app.mobiarve.ee and related services (together the service). By creating an account or using the service you accept these terms. If you do not accept them, do not use the service. The Estonian version is the governing version; this English text is a translation.
1. Provider
The service is provided by Snackster OÜ (registry code 12977527, address Riia 130b, Tartu), hereinafter MobiArve or we. Contact: support@mobiarve.ee.
2. Definitions
- User or you – the person who creates an account and uses the service. The service is intended for businesses (including sole proprietors) for invoicing in their business or professional activity.
- Account – the user account linked to your e-mail address.
- Company – the company details added to the account, on whose behalf you create invoices.
- Plan – the service level (Mini, Midi or Maxi) with its limits and features.
- Content – the data you enter into the service: company and customer details, invoices, items, payments, logos, e-mail texts and so on.
3. Account
- To create an account you must be entitled to enter into agreements on your own behalf or on behalf of the company you represent.
- Enter correct details and keep them up to date.
- Keep your password secret. You are responsible for everything done with your account. If you suspect someone else has accessed it, change the password and tell us.
- One account can manage several companies within the limits of its plan.
4. Plans and fees
- Mini is a free plan with a limited number of invoices per month. Midi and Maxi are paid monthly subscriptions with a higher or unlimited number of invoices and extra features (for example e-invoices, the ErplyBooks connection and your own e-mail design on Maxi).
- Current prices, limits and features are shown in the app and at www.mobiarve.ee. The terms shown at the time of purchase apply.
- Paid plans are bought through the App Store or Google Play. Payment, billing, renewal, cancellation and refunds are handled by the store under its own terms. The subscription renews automatically every month until you cancel it in your store account settings. MobiArve never sees or stores your card details.
- A paid plan also applies in the web app app.mobiarve.ee with the same account.
- We may change plan prices and contents. We announce price changes in advance; they apply from the next billing period under the store's rules and do not affect a period already paid for.
- We may, as an exception, give a user paid-plan features free of charge (for example to a partner or to resolve a support case).
5. Using the service
- The service helps you create and send invoices, track payments and prepare reports. You are responsible for the content of your invoices: required invoice details, VAT rates, amounts, due dates and compliance with tax and accounting rules. The app's calculations and defaults are an aid, not tax or legal advice.
- Do not use the service for unlawful purposes, in breach of other people's rights, to send spam, or for fraud or deception.
- Do not try to break the security of the service, access other users' data, overload or disrupt the service, or use the service by automated means in ways we have not allowed.
6. E-mails, e-invoices and connections
- E-mails. When you send an invoice by e-mail, we send it on your behalf from noreply@mobiarve.ee with your account e-mail as the reply-to address. Mail can only be sent to the customer on the invoice, the company's accountant or yourself. The number of mails is limited to prevent abuse. On Maxi you can change the text and look of the e-mail; do not add misleading or unlawful content or content that infringes third-party rights.
- E-invoices (Maxi). E-invoices are sent and received through the e-invoice operator Billberry. For this you need your own Billberry account and API key, and Billberry's terms apply between you and Billberry. MobiArve transmits invoices on your instruction.
- ErplyBooks (Maxi). If you connect your ErplyBooks account, MobiArve repeats in ErplyBooks, on your instruction, the creation, editing, payment and deletion of invoices. Check the accounting entries in ErplyBooks yourself; ErplyBooks' terms apply to your use of ErplyBooks.
- Business register. Customer search uses the public search of the Estonian business register.
- Third-party services may change or stop without our control. We are not responsible for how they work.
7. Your content and data
- Your content belongs to you. You allow us to store and process it to the extent needed to provide the service.
- We keep your content for as long as your account exists. You can delete your account in the app settings; your content is deleted with it.
- Keeping accounting source documents is your obligation. By law, invoices must be kept for at least seven years. MobiArve is not an archiving service: download the invoices you need as PDF and reports as CSV and keep them elsewhere too, especially before deleting your account.
- Invoices and customer records may contain other people's personal data (for example a sole-proprietor customer or a contact person). For that data you are the controller and MobiArve is the processor. How we process it on your behalf is set out in section 9 of the privacy policy, "MobiArve as processor", which forms part of these terms.
- For more on personal data, read the privacy policy.
8. Availability and changes
- We aim to keep the service running continuously but cannot guarantee uninterrupted operation. The service may be temporarily unavailable because of maintenance, updates, faults or third-party services.
- We develop the service continuously and may add, change or remove features. If a change significantly reduces what a paid plan includes, we will tell you in advance.
- Older app versions may not support all new features. Keep the app updated.
9. Liability
- The service is provided as is. We are not liable for indirect loss, including lost profit, business loss, damage to reputation or loss of data, arising from the use of or inability to use the service.
- We are not liable for loss caused by incorrect data you enter, the content of your invoices, third-party services (including the App Store, Google Play, Billberry, ErplyBooks and e-mail services), or unauthorised use of your account caused by your negligence.
- Our liability is limited to the amount you paid for the service in the 12 months before the loss arose.
- These limits do not apply to loss caused intentionally or by gross negligence, or to the extent the law does not allow liability to be limited.
10. Intellectual property
The service, its software, design, name and logo belong to MobiArve or our licensors. You may use the service under these terms but may not copy, modify, resell or reverse-engineer it, except as permitted by law.
11. Suspension and termination
- You may stop using the service at any time and delete your account in the app settings. A paid subscription must be cancelled separately in the App Store or Google Play; deleting the account does not cancel it.
- We may suspend or close an account if you breach these terms, use the service unlawfully, or endanger the security of the service or other users. Where possible we will warn you first and give you time to stop the breach.
12. Changes to these terms
We may change these terms. We will announce significant changes by e-mail or in the app at least 30 days in advance. If you keep using the service after the changes take effect, you are deemed to accept them. If you do not accept them, you can delete your account before they take effect.
13. Governing law and disputes
Estonian law applies to these terms. We try to settle disputes by negotiation; write to support@mobiarve.ee. Failing agreement, disputes are settled by the Estonian court of MobiArve's location. If you use the service as a consumer, the mandatory consumer protection rules also apply to you and you may also turn to the Consumer Disputes Committee.
14. Contact
Snackster OÜ, Riia 130b, Tartu. E-mail: support@mobiarve.ee. Website: www.mobiarve.ee.